Did you know?

If people on your floor have wireless printers that are broadcasting a signal, your XBox, PlayStation, or any other smartTV/gaming/streaming device's ability to get wireless will suffer. Talk to your neighbors if you see that they have a personal printer. Learn how to shut off your wireless printing here.

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Can I connect my printer to ChargerDevices Wi-Fi?

Personal printers are not allowed to connect to the campus wireless and wired networks as they tend to cause many connection issues. You may use personal printers via USB if you turn off Wi-Fi direct, or, to assist students with wireless printing, you can view how to connect to the University printers available to students here.

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macOS Big Sur and Newer

The printing software below is now compatible with all macOS operating systems including macOS Monterey. If your computer currently is on this version of macOS but does not work, please delete the current drivers and install the new ones below.

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Install the Printing Software on your Device

Below are the drivers that must be installed on your device in order to use the wireless printers on campus. Click the link associated with the type of device you are using – an installation window will pop up, follow the prompts, and click Finish when completed. More in depth instructions are available below as well.

Pharos Pop Up for Mac

Please view the instructions below for connecting to the printer of your choice. 

Library Printers

Library B & W

  1. Download the Pharos Pop Up above
  2. After the download is complete, double click the download
  3. On the box that pops up, double click the installer icon box to start install
  4. Type in your laptop password to allow the installer to install
  5. Go into system preferences and click “Printers & Scanners”
  6. Click the + button under the printer list
  7. Click with two fingers (or right click) to the right of the printer icon in the toolbar at the top
  8. Click “Customize Toolbar”, then drag the advanced icon onto the toolbar
  9. Click “Advanced”
  10. Type: Pharos Print Server
  11. In the URL pane after popup:// type the following: pharos.newhaven.edu/Library_B&W_Printers  (DO NOT COPY AND PASTE)
  12. Name: Library B&W
  13. Use: Select Software
  14. In the Filter window, type 712, and select HP LaserJet 700 M712 Series from the list. If 712 does not display any results, please type in LaserJet and select the closest option that appears.
  15. Click “Add” and the printer should now show up on your list

Library Color

  1. Follow steps 1-8 in Library B&W above
  2. Click “Advanced”
  3. Type: Pharos Print Server
  4. In the URL pane after popup:// type the following: pharos.newhaven.edu/Library_Color_Printer  (DO NOT COPY AND PASTE)
  5. Name: Library Color
  6. Use: Select Software
  7. In the Filter window, type 651, and select HP Color LaserJet M651 Series from the list. If this does not display any results, please type in LaserJet and select the closest option.
  8. Click “Add” and the printer should now show up on your list
Bergami Innovation Center Printers
  1. Download the Pharos Pop Up above
  2. After the download is complete, double click the download
  3. On the box that pops up, double click the installer icon box to start install
  4. Type in your laptop password to allow the installer to install
  5. Go into system preferences and click “Printers & Scanners”
  6. Click the + button under the printer list
  7. Click with two fingers (or right click) to the right of the printer icon in the toolbar at the top
  8. Click “Customize Toolbar”, then drag the advanced icon onto the toolbar
  9. Click “Advanced”
  10. Type: Pharos Print Server
  11. In the URL pane after popup:// type the following: pharos.newhaven.edu/Orange%20Campus%20M147_for_x64 (DO NOT COPY AND PASTE)
  12. Name: Residence Hall
  13. Use: Select Software
  14. In the Filter window, type 4015, and select HP LaserJet 4015 from the list. If this does not show up, type LaserJet 4 and select the closest option to 4015
  15. Click “Add” and the printer should now show up on your list
Residence Hall Printers
  1. Download the Pharos Pop Up above
  2. After the download is complete, double click the download
  3. On the box that pops up, double click the installer icon box to start install
  4. Type in your laptop password to allow the installer to install
  5. Go into system preferences and click “Printers & Scanners”
  6. Click the + button under the printer list
  7. Click with two fingers (or right click) to the right of the printer icon in the toolbar at the top
  8. Click “Customize Toolbar”, then drag the advanced icon onto the toolbar
  9. Click “Advanced”
  10. Type: Pharos Print Server
  11. In the URL pane after popup:// type the following: pharos.newhaven.edu/1%20Care%20Lane (DO NOT COPY AND PASTE)
  12. Name: Residence Hall
  13. Use: Select Software
  14. In the Filter window, type 402, and select HP LaserJet 402 from the list. If this does not show up, type LaserJet 4 and select the closedt option to LasetJet 402.
  15. Click “Add” and the printer should now show up on your list
One Care Lane Printers
  1. Download the Pharos Pop Up above
  2. After the download is complete, double click the download
  3. On the box that pops up, double click the installer icon box to start install
  4. Type in your laptop password to allow the installer to install
  5. Go into system preferences and click “Printers & Scanners”
  6. Click the + button under the printer list
  7. Click with two fingers (or right click) to the right of the printer icon in the toolbar at the top
  8. Click “Customize Toolbar”, then drag the advanced icon onto the toolbar
  9. Click “Advanced”
  10. Type: Pharos Print Server
  11. In the URL pane after popup:// type the following: pharos.newhaven.edu/1%20Care%20Lane (DO NOT COPY AND PASTE)
  12. Name: Residence Hall
  13. Use: Select Software
  14. In the Filter window, type 402, and select HP LaserJet 402 from the list. If this does not show up, type LaserJet 4 and select the closedt option to LasetJet 402.
  15. Click “Add” and the printer should now show up on your list
Pharos Pop Up for Mac
HP Printer Driver for Mac

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Library Printers

Library B & W

  1. Download both links above
  2. After downloads are complete, double click the downloads one at a time
  3. On the box that pops up, double click the installer icon box to start install
  4. Type in your laptop password to allow the installer
  5. Do this for both downloads
  6. Go into system preferences and click “Printers & Scanners”
  7. Click the + button under the printer list
  8. Click with two fingers (or right click) to the right of the printer icon in the toolbar at the top
  9. Click “Customize Toolbar”, then drag the advanced icon onto the toolbar
  10. Click “Advanced”
  11. Type: Pharos Print Server
  12. In the URL pane after popup:// type the following: pharos.newhaven.edu/Library_B&W_Printers  (DO NOT COPY AND PASTE)
  13. Name: Library B&W
  14. Use: Select Software
  15. In the Filter window, type 712, and select HP LaserJet 700 M712 Series from the list
  16. Click “Add” and the printer should now show up on your list

Library Color

  1. Click “Advanced”
  2. Type: Pharos Print Server
  3. In the URL pane after popup:// type the following: pharos.newhaven.edu/Library_Color_Printer  (DO NOT COPY AND PASTE)
  4. Name: Library Color
  5. Use: Select Software
  6. In the Filter window, type 651, and select HP Color LaserJet M651 Series from the list
  7. Click “Add” and the printer should now show up on your list
Bergami Innovation Center
  1. Download both links above
  2. After downloads are complete, double click the downloads one at a time
  3. On the box that pops up, double click the installer icon box to start install
  4. Type in your laptop password to allow the installer
  5. Do this for all 3 downloads
  6. Go into system preferences and click “Printers & Scanners”
  7. Click the + button under the printer list
  8. Click with two fingers (or right click) to the right of the printer icon in the toolbar at the top
  9. Click “Customize Toolbar”, then drag the advanced icon onto the toolbar
  10. Click “Advanced”
  11. Type: Pharos Print Server
  12. In the URL pane after popup:// type the following: pharos.newhaven.edu/Orange%20Campus%20M147_for_x64 (DO NOT COPY AND PASTE)
  13. Name: Residence Hall
  14. Use: Select Software
  15. In the Filter window, type 4015, and select HP LaserJet 4015 from the list
  16. Click “Add” and the printer should now show up on your list
Residence Hall Printers
  1. Download both links above
  2. After downloads are complete, double click the downloads one at a time
  3. On the box that pops up, double click the installer icon box to start install
  4. Type in your laptop password to allow the installer
  5. Do this for all 3 downloads
  6. Go into system preferences and click “Printers & Scanners”
  7. Click the + button under the printer list
  8. Click with two fingers (or right click) to the right of the printer icon in the toolbar at the top
  9. Click “Customize Toolbar”, then drag the advanced icon onto the toolbar
  10. Click “Advanced”
  11. Type: Pharos Print Server
  12. In the URL pane after popup:// type the following: pharos.newhaven.edu/Residence%20Hall  (DO NOT COPY AND PASTE)
  13. Name: Residence Hall
  14. Use: Select Software
  15. In the Filter window, type 601, and select HP LaserJet 600 M601 M602 M603 Series from the list
  16. Click “Add” and the printer should now show up on your list
One Care Lane Printer
  1. Download both links above
  2. After downloads are complete, double click the downloads one at a time
  3. On the box that pops up, double click the installer icon box to start install
  4. Type in your laptop password to allow the installer
  5. Do this for all 3 downloads
  6. Go into system preferences and click “Printers & Scanners”
  7. Click the + button under the printer list
  8. Click with two fingers (or right click) to the right of the printer icon in the toolbar at the top
  9. Click “Customize Toolbar”, then drag the advanced icon onto the toolbar
  10. Click “Advanced”
  11. Type: Pharos Print Server
  12. In the URL pane after popup:// type the following:
    pharos.newhaven.edu/1%20Care%20Lane     (DO NOT COPY AND PASTE)
  13. Name: Residence Hall
  14. Use: Select Software
  15. In the Filter window, type 402, and select HP LaserJet 402 from the list
  16. Click “Add” and the printer should now show up on your list
Library B&W
Library Color
Residence Halls
Bergami Innovation Center
One Care Lane

Instructions for Windows:  

  1. Download the drivers associated with the printer you are looking to use
    1. (If you are looking to print to the Library B&W printers, please download Library B&W Printers for Windows file, etc.)
  2. After download is complete, click “Run” to install
  3. Click “Finish” to complete the setup
  4. Select any additional downloaded printers desired (Library Color, Orange Campus M104, Residence Hall, Once Care Lane, etc.) and click “Run” to install them

Where is my residence hall printer located?

Located in the first floor lounge labelled J0. 

Located in the first floor waiting lounge  to the left of the mailroom. 

Located in the first floor lounge.

Located in the main lobby/first floor lounge. 

Located in the first floor lounge labelled 107. 

Located in building one in the first floor lounge.

Located in the first floor lounge labelled 105. 

Located in the first floor lounge  on the left. 

Located in the main lobby/first floor lounge. 

Located in the first floor lounge labelled 116. 

Print Green on Campus

Objective:

The University implemented the Print Green Program to reduce unnecessary printing and decrease the consumption of paper, toner and energy. The program is environmentally sound and fiscally responsible.

 

Explanation:

Charging for printing is a standard policy at universities.  The Print Green Program creates an incentive to read material online and print only those portions of documents that are actually necessary. Encouraging students to print only necessary materials will improve the availability of printing resources for all students.

How it works:

Print management software (Pharos) monitors printing of all public printers on campus.

Students are provided with $18.00 of printing funds at the beginning of the semester, free of charge. This is the amount you will start with each semester you are enrolled in a course. Unused print funds do not carry over, instead, student printing funds are reset to $18.00 each term a student is enrolled in a course.

Once the free Print fund is exhausted, the Print Green program utilizes Charger Cash. Students can deposit funds to Charger Cash through eAccounts Transact on the Campus Card tab using a credit or debit card. A Charger Cash machine is also available in the Library.

Refunds can be requested online using the refund request web form. Please allow 48 hours for credits to be applied when appropriate. Refunds will be granted for paid jobs that do not print. The University reserves the right to evaluate requests for refunds.

Black and white prints cost $.08 per page for single sided or duplex (front and back).

Color prints cost $0.50 per page for single sided or duplex (front and back).  There may be additional restrictions on color printing at the discretion of the department to which the color printer is assigned.

Faculty and staff using public printers are subject to the same charges.  Guests and alumnae can print in the Library by purchasing a card from the Circulation Desks. Availability and use of these cards are at the discretion of the Library staff.

Frequently Asked Questions

What devices are supported to print from?

The supported operating systems for printing to the University printers are macOS and Windows.

Where do I have to pay to print?

Library and all public computer labs. Most residence halls will also have a printer in the common areas.

What is the cost to print?

8 cents per single-sided sheet for black & white

12 cents per double sided black & white

50 cents per single-sided sheet for color

75 cents per double sided color

You are given $18 per semester printing credit, and once this credit is exhausted you must then have charger cash funds to print. 

*Prices are subject to change at any time without notice

Can I carry over my printing credit from semester to semester?

No. Printing credit will be issued at the start of each term. Printing credits are issued or reset to the default amount at the start of each term.

When do I receive my printing credit?

Printing credits are applied at the start of the academic term. Students who register after this point in time will receive print credits a few days after they register.

What do I do if I have not received my printing credits?

Explain the issue by sending an email to printgreen@newhaven.edu. Include your contact information and your student ID number.

What do I do if I lose my University ID card?

To prevent theft, immediately logon to Transact and deactivate your card; a deactivated card cannot be used to purchase anything.

How do I get a replacement ID card?

During normal business hours, have $20.00 in chargercash on your account, then come to the Campus Card Office in the One Stop (see Campus Card) and they will print you a new card.

What do I do if my print job fails?

Immediately submit a request for a refund by clicking here.

Can I print without my University ID card?

No, everyone must have a valid university ID card to release print jobs from the print queue.

Are there a maximum number of print pages per print job?

No, but charges will apply when your print credits are exhausted.

Will my print job complete if it exceeds my available free print credits?

Print jobs will roll over to your Charger Cash balance if you do not have printing funds available. Please be sure you have Charger Cash funds available. 

How can I check my available balances on my university ID card?
  • If you have any Print Credits remaining, the amount will show up at the print station when you release your print job.
  • You can check your Charger Cash and print funds balances using Transact. You can follow the instructions on the  Campus Card webpage.
How do I set up my personal printer?

Personal printers are not supported on our wireless network. Students may however, plug it into your device directly via USB.