How to connect your smart TV, streaming or gaming devices in the residence halls:
- Find the wireless MAC address of your device (see instructions below)
- Power down your device and unplug it from the wall
- Register your device with the University on a computer by clicking the button below
- Connect your device to the wireless network “ChargerGuest”
- If you need additional assistance, email Student Technical Support (providing your wireless MAC address) at studenttechsupport@newhaven.edu
I have a Roku and I'm having issues connecting.
If prompted during connection with a choice of network, DO NOT select college dorm or hotel. Please choose "HOME NETWORK". If you cannot connect, DO NOT register with a guest account - your device will not be allowed on the Guest network.
How to find your MAC address:
Streaming Devices
Apple TV 4th Generation
On the main menu, click “Settings”
Select “Network” and click to proceed
At the bottom of the page, you will see your MAC address listed as “Wi-Fi address”
Apple TV Older Models
On the main menu go to “Settings”
Select “About”
Your MAC address is listed as “Wireless ID” or “Wi-Fi Address”
Alternatively, there is a sticker on the bottom of your device listing a MAC address
Roku
- During initial setup on the wireless network screen, click on “scan again to see all networks” and your MAC address will be listed on the right-hand side of the screen
OR
- Go to Settings
- Click on About
- The MAC address should be displayed
Amazon Fire TV
Go to the “Settings” menu
Select “System”
Select “About”
You MAC address should be listed
OR
During initial setup, choose country/region
On the connect to network page, scroll all the way to the right and the MAC address will be listed last
Amazon Echo
Open the Amazon Echo App on your mobile device
Go to the “Settings” menu, and click Your Name’s Echo
Scroll to the bottom and view the MAC address
Amazon Echo 3rd Generation
Open the Amazon Echo App on your mobile device
Connect to the wireless network being transmitted by your Echo device
The wireless MAC address will be displayed at the bottom of your Echo setup screen in the Alexa app
Amazon Kindle Fire
From the home screen, tap the “Settings” icon in the upper right-hand corner
Choose “Wi-FI”
Wi-Fi MAC address is listed
Amazon Kindle Fire (Older Model)
From the home screen, tap the “Settings” icon in the upper right-hand corner
Choose “More”, and then “Device”
Wi-Fi MAC address is listed
Chromecast
*this does not work in iPhones
Plug in your Chromecast and download the Google Home app
Click the 3 bars on the top left-hand corner
Click on “Devices”, then “Add New Device”
Enter your phone’s Wi-Fi settings, and connect directly to your Chromecast
Go back to the Google Home app
Verify the number on the screen
Choose device location
Click on 3 dots in top right-hand corner
Click “show MAC address”
Google Home
Plug in your Google Home and download the Google Home App on your mobile device
Enter the Google Home App and you should see your Google Home as a new device for setup. Once it
is found the app will attempt to connect to it over Bluetooth
On the Connect to Wi-Fi screen, click the three dots on the top right
Select “show MAC address”
MAC address should be displayed
Game Console
Sony Playstation 3
From the PS3 main menu, select “Settings”
Select “System Settings”
Select “System Information”
Your MAC address will be displayed on the screen
Sony Playstation 4
Select “System”
Select “System Information”
Your MAC address will be displayed on the screen
Xbox 360
Click “System” app
Select “Network Settings”
Select the network you wish to find the MAC address for
Select “Configure Network”
Select the “Additional Settings” on the upper right-hand side
Select “Advanced Settings”
Your MAC address will be displayed on the screen
Xbox One
Press the “Menu” button on your controller
Find the “Settings” page
Select “Network”
Click on “Advanced Settings”
Your MAC address will be displayed on the screen labelled “Wireless MAC”
Nintendo Wii
On the bottom left-hand side of the home screen select the “Wii” button
Click “Wii Settings”
Click “Internet”
Select “Console Information”
Your MAC address will be displayed on the screen
Portable Gaming Devices
Nintendo 3DS
Click the wrench icon to access “System Settings”
Click “Internet Settings”
Click “Other Information”
Click “Confirm MAC Address”
Your MAC address will be displayed on the following screen
Nintendo Wii U
From the Wii U Menu, select “System Settings”
Use the left stick to select “Internet” and press the “A” button
Select “View MAC address” and wait for it to display
Sony PSP
Turn on the PSP without a game in the system
Click the “Home” button
Click “Settings”
Click “System Settings”
Click “System Information”
Your MAC address should be displayed on the screen
Sony PS Vita
From the home screen, click “Settings”
Click “Start”
Scroll up, and click the “System” option
Click “System Information”
Your MAC address will be displayed on the screen
Smart TVs
**Before proceeding please check the rear of your TV for MAC address on any information label**
Samsung
Go to your TV’s menu and choose “Network” > “Network Settings”
Chose “Wireless” for your connection type
Choose to connect to the “Brown-Guest” network
On some smart TV’s, you will see the MAC address on the next screen
If it is not displayed, go back to the “Menu” and choose “Network” > “Network Status”
Sony
Press the “Home Button”
Scroll to “Settings”, then press enter
Scroll to “Network Setup/Settings”, press enter
From the menu, select “Wireless Setup”, press enter
Click on “Network Setup” > “Status”
The MAC address should display on the screen
Vizio
Press the “Menu” button on the remote
Select “Network”, then press “OK”
Select “Manual Setup”, the press “OK”
The MAC address should display on the screen
LG
From the Setup menu, select “Connection Setting” and press enter
Select “Wireless” and press enter
Select “Yes” and press enter – the new connection settings have been set
Select an access point or wireless router from the list, and press enter
Select the “IP mode Dynamic”
Select “Dynamic” to allocate an IP address automatically
To see connection status, select “Test” and press enter
Select “OK”, and press enter to apply settings
The player will prompt you to test the network connection, select “OK” and press enter
- Game Consoles
- Portable Gaming Devices
- Smart TVs
- Streaming Devices