Student Support

Remote Learning Assistance from Major Telecom Providers.

We are unable to support wireless network issues from all internet providers during this time. If you are having issues with your network, please contact your provider to see what they can do to remediate the problems you are facing. Some internet service providers are also providing clients with free internet service for up to 60 days due to COVID-19. Please check with your service provider directly. 

Altice USA (Optimum)

• Free internet access for 60 days (30mbps)

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AT&T

• No disconnections or late fees for bills
• Free access to public Wi-Fi hotspots
• 2 months free access to limited internet service

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Charter/Spectrum

• 60 days free access to internet services

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Comcast

• Free access to Xfinity Wi-Fi hotspots - 60 days
• Unlimited wireless data
• No disconnections or late fees for bills
• 60 days of internet essentials service (25mbsp)

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Cox

• 2 months free of Connect2Compete internet service

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T-Mobile

• Unlimited data for 60 days

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Verizon

• Wireless customers have late fee and overage charges waived
• Wireless customers receive 15GB additional data
• Several discounts and free options through Lifeline program

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CT additional Info

During the COVID-19 crisis, internet providers in Connecticut have been making efforts to help the state's residents get online and stay connected. This is a compilation of the packages and offers currently being offered in the state.

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Remote learning device request-NYC

To help students stay connected during emergencies, the DOE is lending internet-enabled iPads to support remote learning for students.

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NJ additional Info

During the COVID-19 crisis, internet providers in New Jersey have been making efforts to help the state's residents get online and stay connected. This is a compilation of the packages and offers currently being offered in the state.

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