Faculty and Staff Login Assistance
Forgot Password
Click the icon above if you forgot your password and need to reset it.
Change Password
Click on the icon above if you know your password and would like to change it. You will need to know your current password for this option. If you do not know your password, please click the Forgot Password icon.
Account Recovery
Click the icon above to add recovery options to your account. This will help you to regain access if you ever forget your password.
Microsoft Authenticator
Click the icon above to add or remove Microsoft Authenticator methods on your account.
Password Requirements: At least 12 characters, 1 upper, 1 lower, special character, number, and not used in the past. The system will not allow use of a common word and will warn you if your password is “easily guessed.”
Contact Us for Faculty and Staff Support
Submit a Ticket
Submit a ticket by clicking on the icon above.
Email Us
Email us by clicking on the icon above, or by emailng hep@newhaven.edu.
*Please note you must email us from your University email address. If you cannot access your University email, please call us.
Call Us
You can call us by clicking the icon above if on a cell phone, or by calling (203) 932-8324 option 4.



