Faculty and Staff Login Assistance
Password Reset
If you have forgotten your password or need to change it, please click the icon above.
Our Self-Service Password Reset Portal allows you to quickly and securely regain access to your account.
MFA and Account Recovery Options
Click the icon above to add or remove Microsoft Authenticator or other recovery methods on your account.
Password Requirements: At least 12 characters, 1 upper, 1 lower, special character, number, and not used in the past. The system will not allow use of a common word and will warn you if your password is “easily guessed.”
Contact Us for Faculty and Staff Support
Submit a Ticket
Submit a ticket by clicking on the icon above.
Email Us
Email us by clicking on the icon above, or by emailng hep@newhaven.edu.
*Please note you must email us from your University email address. If you cannot access your University email, please call us.
Call Us
You can call us by clicking the icon above if on a cell phone, or by calling (203) 932-8324 option 4.



