Get your tech set up in 10 easy steps.
Let's Start With Your Password Reset and Account Recovery.
Please change the password provided to you with your University account. You should also enroll in our account recovery options, so you have the ability to change your password if forgotten or if you are locked out of your account.Set up now.
Still need to get a computer?
Find information about the MINIMUM specifications recommended by the University, what system may be better suited for your major, and access the discounts provided to you for attending a University.What computer should I get?
Get your University email set up on your devices.
You have the option to add your University email account to your mobile devices, so you can easily access the account wherever and whenever you want.Set up now.
You'll also want to download Microsoft Office.
The University's licensing agreement with Microsoft provides all active students with a free copy of Microsoft Office that can be installed on up to 5 devices. You also get 1TB of OneDrive cloud storage to store all of your data.Get the Office suite.
Is your device protected? If not, let's talk about Anti-virus Software.
The University requires all devices to have anti-virus software installed. You are able to chose between free or paid versions. If you have questions about which to use, contact us at StudentTechSupport@newhaven.edu.Get more info.
Download and setup Zoom.
Zoom is the industry-leading all-in-one solution for video, audio, screen sharing, and messaging. Zoom offers full video conferencing services on your Mac, PC, iOS or Android device, and webinars with up to 100 participants.Set up now.
Get access to software online.
As a student you have access to specific software related to your program at no additional cost to you. Learn more about what is available to you.Learn more now.
All you need to know about Blackboard.
Blackboard support is responsible for resolving issues with assignment submissions, attachments, basic navigation of Blackboard, tests being taken or submitted, eCard, and Kaltura. Our office can be reached at Blackboard@newhaven.edu (24/7), and 203-932-7054, Monday - Friday from 8:30 AM - 4:30 PM.Learn more here.
It's all about that ID card.
All students are required to have a current Campus Card, and must keep the card with them when on campus to identify themselves as a member of the University community. Campus Card distributes ID cards, both new and replacement ($20 fee), printing funds, and ChargerCash. Our office is open Monday - Saturday, hours varying. We can be reached at CCard@newhaven.edu or 203-932-7062.Learn more here.
Student Technical Support office. We are here to help.
The Student Technical Support Office aids in basic computer repairs, network and Xfinity Streaming issues on and off campus, issues with email, myCharger, and Banner. Our office is open Monday - Friday, 8:30 AM - 4:30 PM. We can be reached at StudentTechSupport@newhaven.edu or 203-932-8324 (option 2). You can also start a chat with us to the right.Contact Us.