Alumni will be required to change their password upon graduating. When creating a new password, it must meet the below requirements.

• At least 12 characters
• At least 1 Capital Letter
• At least 1 lowercase letter
• At least 1 special character !@#$%^&*(-_)
  • Passwords must not be based on a dictionary word
  • The system will not allow use of a common word and will warn you if your password is “easily guessed.”

Please click here to reset your password

Alumni are required to enable Multi Factor Authentication on their accounts.

Step 2. Add Microsoft Authenticator to your University of New Haven account

1. On your desktop, visit the My Security portal.
2. If prompted, login with your University of New Haven email address and password.
3. Select Add sign-in method
4. Select Microsoft Authenticator from the list
   
5. On the Start by getting the app window, select Next.
   
6. On the Set up your account window, select Next.
   
7. The Scan the QR code page appears. Remain on this page on your desktop while you set up the Microsoft Authenticator app on your mobile device.
   
8. Open the Microsoft Authenticator app on your iOS or Android device, select to allow notifications (if prompted).
9. Tap on the + icon on the upper-right and select Work or school account.
10. On your device, select the Scan QR code.
    Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don’t allow the camera, you can still set up the authenticator app, but you’ll need to add the code information manually.
11. Scan the provided code on the Scan the QR code window on your desktop with the Microsoft Authenticator app.
12. The Microsoft Authenticator app should successfully add your work or school account without requiring any additional information from you. However, if the QR code reader can’t read the code, you can select Can’t scan image? and manually enter the code and URL into the Microsoft Authenticator app. For more information about manually adding a code, see Manually add an account to the app.
13. Select Next on the Scan the QR code page on your computer. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account.
    
14. Approve the notification in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset.
    

Step 3. Change default sign-in settings to the Authenticator app

To ensure that you are prompted to sign-in using push notifications:

1.  Sign in to your My Security portal.
2. Select Default sign-in method > Change> Microsoft Authenticator – notification option.

Congratulations! You are now setup with the Microsoft Authenticator app and can receive push notifications for multi-factor authentication verification.