Student Support

Welcome!

The Office of Information Technology offers a variety of services for current students. Our goal is to foster an enriching educational environment by providing tools and technologies that enhance and expand learning opportunities, as well as keeping you informed and connected to the University, your academic programs, and your personal interests. Click the icon of your desired section for more information. 

Your Support on Campus:

Blackboard

Blackboard is responsible for resolving issues with assignment submissions, attachments, basic navigation of Blackboard, tests being taken or submitted, eCard, and Kaltura.

Campus Card

Campus Card distributes ID cards, both new and replacement, printing funds, and ChargerCash.

Technical Support

The Student Technical Support Office aids in basic computer repairs, network and Xfinity streaming issues on and off campus, and issues with email, myCharger, and Banner. Technical support is not able to replace screens of any kind. Contact us here.

Alerts & Updates

This is where updates and alerts will be posted when necessary.

System Status

Check to see the status of student services such as Blackboard or Office 365.

Known Issues & Fixes

This is where known issues on campus are posted, as well as their resolutions.

What can we help you with?

Office 365

The University's licensing agreement with Microsoft provides all active students with a free copy of Microsoft Office that can be installed on up to 5 devices.

First Year Engineering

As a first year engineering student you have access to specific software related to your program at no additional cost to you. Learn more about what is available to you here.

Software

This is where you can find SPSS and a variety of additional software available at a discounted rate through the University.

Computer Specifications

Find information about the minimum specifications recommended by the University, what system may be better suited for your major, and access the discounts provided to you for attending.

Networking & Devices on Campus

The University offers high speed internet via wired or wireless connectivity throughout all residential and academic buildings. Want to know how to connect streaming media devices and game consoles? Learn where to find your MAC address here - you’ll be needing it.

Xfinity Streaming on Campus

Residential students have access to Xfinity on Campus streaming services. This service is available using a Roku, Roku smart TV, mobile device, or web browser.

Login Trouble

You can set up security questions for password recovery or reset the password the University provided you with. Never worry about forgetting your password again.

Printing on Campus

The University implemented the Print Green Program to reduce unnecessary printing, decrease the consumption of paper, toner, and energy. You can also find the instructions for how to set up wireless printing on you computer.

Phishing on Campus

There have been a lot of phishing emails being sent using both external email addresses as well as University email addresses. Learn how to distinguish between phishing emails and legitimate emails.

LinkedIn Learning

LinkedIn Learning provides University faculty, staff, and students with free access to thousands of top-quality video tutorials on topics ranging from software to soft skills.

Zoom

Zoom is the industry-leading all-in-one solution for video, audio, screen sharing, and messaging. Zoom offers full video conferencing services on your Mac, PC, iOS or Android device, and webinars with up to 100 participants.

Computer Labs

A full list of computer labs is available here - including what software is available, and what areas of study certain labs are designated for.