Login Troubleshooting
- The preferred method is using the University Portal. Single sign-on authentication to Canvas is available directly from the Portal. Once logged on just click on the canvas icon in the left-hand corner. If, however, you have difficulties logging into the portal, you should try logging into canvas directly (see below).
- You can also access Blackboard by going to https://newhaven.instructure.com/. Log in by typing your username and your University password.
Still having trouble?
If you are having problems, please call 203-932-7062. The staff of the Campus Card Office are trained to help you log onto your account. Calling them and having them walk you through the login process is the most effective way to solve any login issues you are having. The staff can look up your default password, test your ability to log in, add you to classes, and explain the basic use of the system.
Please note: Staff can only provide assistance directly to the student. We cannot provide assistance to any other party.
If, after calling the Campus Card Office they are unable to log you in, please email amacdougall@newhaven.edu.
AOL users: The AOL browser is not supported. Once you’ve logged into the internet through AOL, open a browser and access Blackboard.