Login Troubleshooting

  1. The preferred method is using the University Portal. Single sign-on authentication to Canvas is available directly from the Portal. Once logged on just click on the canvas icon in the left-hand corner.  If, however, you have difficulties logging into the portal, you should try logging into canvas directly (see below).
  2. You can also access Blackboard by going to https://newhaven.instructure.com/. Log in by typing your username and your University password.

If, after calling the Campus Card Office they are unable to log you in, please email amacdougall@newhaven.edu.

AOL users: The AOL browser is not supported. Once you’ve logged into the internet through AOL, open a browser and access Blackboard.