Connecting your device to ChargerWifi
ChargerWifi is our most secure network for Students and Faculty/Staff, designed for all computers, mobile devices and tablets.
You can connect your device to ChargerWifi by clicking on the wireless SSID in your device’s list then entering your university network credentials at the prompt.
* Please Note: you only need to enter your username and not full email address.
System Requirements
(If you do not see your device listed, please email us at StudentTechSupport@newhaven.edu. We will be happy to test your device and add it to our list.)
- MacBook 2015 or newer
- MacBook Pro 2012 or newer
- MacBook Air 2012 or newer
- MacOS 10.14 or newer
- All laptop vendors supported
- Wi-Fi adapter:
- Minimum: Wi-Fi 4(802.11n)
- Recommended: Wi-Fi 5(802.11ac)
- Windows OS:
- Minimum: Windows 8.1
- Recommended: Windows 10
- iPad Air 2 or newer
- iPad Mini 4 or newer
- iPad Pro 1st Gen or newer
- iPad 5th Gen or newer
- Software: iPadOS 13.1 or newer
- Galaxy Tab 6 or newer
- Android 8.1 Oreo or newer
- Must support FireOS 7 or newer
- iPhone 6 or newer
- iPhone SE or newer
- iOS 12.5.3 or newer
- Pixel 3 or newer
- One Plus 8 or newer
- Galaxy S10 or newer
- Galaxy Note 8 or newer
- Android 8.1 Oreo or newer
Special Connectivity Instructions for Android, Chrome, and Linux Based Systems
*Please note setting labels may vary by system.
Authentication: PEAP
Level 2 Authentication: MSCHAPv2
CA Certificate: Do Not Validate
- If Do Not Validate is NOT an option, choose Use System Certificates
Domain: Newhaven.edu
Identity = username
password = password
Leave all else blank or default
Troubleshooting
- There is a known issue with Intel wireless drivers where they ignore traffic coming from new Wi-Fi 6 access points. Please click Here to update your drivers and correct this problem. If you need more assistance, please stop by the Student Technical Support Office.
- Some Intel based Wi-Fi cards need their settings optimized to perform best for our wireless environment. Please click Here to see more information on settings that can be changed to increase performance. If you need additional assistance, please stop by the Student Technical Support Office.
Additional Support
Students
StudentTechSupport@newhaven.edu
Phone: 203-932-TECH (Option 2)
Office: Location in Campus Book Store
Staff
help@newhaven.edu
Phone: 203-932-TECH (Option 4)
HelpDesk: https://supportservices.newhaven.edu