Connecting your device to ChargerWifi

ChargerWifi is our most secure network for Students and Faculty/Staff, designed for all computers, mobile devices and tablets.

You can connect your device to ChargerWifi by clicking on the wireless SSID in your device’s list then entering your university network credentials at the prompt.

* Please Note: you only need to enter your username and not full email address.

Charger Wi-Fi - Supported Devices

(If you do not see your device listed, please email us at StudentTechSupport@newhaven.edu. We will be happy to test your device and add it to our list.)

Supported
Verified to connect with minimal issues
Unverified
Unverified or untested, details included
Problems
Old technology \ unsupported issues
Not Supported
Verified obsolete or unsupported
Not Allowed
Not allowed on university wireless

  • MacBook 2015 or newer
  • MacBook Pro 2012 or newer
  • MacBook Air 2012 or newer
  • MacOS 10.14 or newer

  • All laptop vendors supported
  • Wi-Fi adapter:
    • Minimum: Wi-Fi 4(802.11n)
    • Recommended: Wi-Fi 5(802.11ac)
  • Windows OS:
    • Minimum: Windows 8.1
    • Recommended: Windows 10

  • iPad Air 2 or newer
  • iPad Mini 4 or newer
  • iPad Pro 1st Gen or newer
  • iPad 5th Gen or newer
  • Software: iPadOS 13.1 or newer
  •  

  • Galaxy Tab 6 or newer
  • Android 8.1 Oreo or newer
  •  

  • Must support FireOS 7 or newer

  • iPhone 6 or newer
  • iPhone SE or newer
  • iOS 12.5.3 or newer

  • Pixel 3 or newer
  • One Plus 8 or newer
  • Galaxy S10 or newer
  • Galaxy Note 8 or newer
  • Android 8.1 Oreo or newer

Special Connectivity Instructions for Android, Chrome, and Linux-Based Systems

*Please note setting labels may vary by system.

  • There is a known issue with Intel wireless drivers where they ignore traffic coming from new Wi-Fi 6 access points. Please click Here to update your drivers and correct this problem. If you need more assistance, please stop by the Student Technical Support Office.
  • Some Intel based Wi-Fi cards need their settings optimized to perform best for our wireless environment. Please click Here to see more information on settings that can be changed to increase performance. If you need additional assistance, please stop by the Student Technical Support Office.

Additional Support

Students

StudentTechSupport@newhaven.edu
Phone: 203-932-TECH (Option 2)
Office: Location in Campus Book Store

Staff

help@newhaven.edu
Phone: 203-932-TECH (Option 4)
HelpDesk: https://supportservices.newhaven.edu