Verto Education - Welcome New Students

Below you will find step-by-step instructions on how to create a password for your University of New Haven account, set up DUO two-factor authentication (required), and download Outlook to your mobile device. Video instructions are also included for your convenience. 

IMPORTANT: Please set up your account for the first time on a computer rather than a phone or tablet if possible to assist in logging in quicker. 

Step one: Setting up your password (required)

Please follow these step-by-step instructions

1. Receive email entitled “Student Account Notification” from Student Tech Support with your new student ID and email address.

2. Please visit https://passwordreset.microsoftonline.com/ to create your password for the first time. You must complete this step.

3. Enter your new email address and the captcha in the image.

4. Click “Email” to have a verification code sent to the same email address your Verto student account notification email went.

5. Receive and enter your Verification Code

6. Set your new password

  • Password requirements:
    • At least 12 characters long
    • At least 1 Capital letter
    • At least 1 lowercase letter
    • At least 1 number
    • At least 1 Special Character (!@#$%^&*-_=)
      • Example of a bad password: J@cks0n6-7-97
      • Example of a good password: =r;)f[6U)p\=

 

7. Your new password has been set. You will receive a confirmation email to both your personal email account and your new student email account.

8. Please log in  to https://outlook.office.com/ to access your email and await emails from the appropriate departments such as Bursar’s office and Registrar’s Office. 

Step three: Setting up Outlook on your mobile device

Please click here for help setting up Microsoft Office 365.

Below are instructions on how to download outlook to your mobile device. 

Please note: Outlook is the University of New Haven’s only supported email client and we highly recommend using it for the best experience.

Apple

1. Click the apple icon above to be taken to the App Store to download Microsoft Outlook.
2. Open the “Microsoft Outlook” application
3. Enter your student email address and password
4. Verify with DUO
5. Click “Save”
6. You’ve added your account

Android

1. Click the android icon above to be taken to the App Store to download Microsoft Outlook.
2. Open the “Microsoft Outlook” application
3. Enter your student email address and password
4. Verify with DUO
5. Click “Save”
6. You’ve added your account